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Kesera Technologies

Kesera division · Artificial intelligence

SeraAssistants

Intelligence that works.

Sera Assistants builds AI assistants and automated workflows for businesses: answering customers, qualifying enquiries and taking routine work off people’s desks.

Build an assistant

01Focus areas

Focus areas

  • 01AI assistants
  • 02Business automation
  • 03Intelligent workflows
  • 04AI customer interaction
  • 05Multilingual assistants

02Sera Assistants

See itat work.

AI assistants that answer customers, qualify enquiries and take routine work off people’s desks, on WhatsApp, on your website and inside your business systems.

Hardware store · WhatsApp

Assistant

    Done behind the reply

    • Checked stock at Belvedere branch
    • Reserved 1 × white 20 L
    • Booked delivery 09:00–11:00
    • Sent confirmation on WhatsApp

    Illustrative example. Assistants are connected to the systems you already use, and hand over to a person whenever they should.

    03Approach

    How Sera Assistants works

    1. 01

      Learn the business

      Products, prices, policies and tone, from your own material.

    2. 02

      Connect

      WhatsApp, your website, email and the systems behind them.

    3. 03

      Guard

      Clear limits on what it can do, and a hand-over to a person whenever it should.

    4. 04

      Improve

      Conversations reviewed and the assistant tuned on what customers really ask.

    Next division

    Sera Front Desk